Claudette Azar-Kenyon, Homeowner – Dartmouth MA
My name is Claudette Azar-Kenyon and I am a returning customer to ProGroup Contracting. I chose to work with the company for a second time because my initial experience was amazing. I first hired ProGroup because I was so fed up with inconsistent quality and poor customer service from other paint vendors, that I decided to try out a paint franchise. Right away ProGroup was reliable, always on time, kept their promises and did exactly what they said they can do. The level of customer service is so beyond what you get elsewhere and their staff is so knowledgeable, courteous and they always leave their workspace spotless.
What really got me was how responsive ProGroup was to all of my questions and how the staff really stayed on top of the job. My sales representative was Joel Feldman, and I requested him because I had him before and he was wonderful, reliable and his estimates were always on target.
Rute Fragoso was my Project Manager and she was amazing; I mean it, she was AMAZING! She was very knowledgeable, attentive, communicative and extremely responsive to my calls and questions. She was also very good at relaying my desires to the painting crew, checking in with them during the job, and they executed the job perfectly. Their pricing was very reasonable and their quality of work was superb – they’re perfect in my experience!!
With ProGroup Contracting, I am always confident that the job will get done perfectly, timely and on budget, leaving me with no worries, and this motivates me to continue working with them in the future!