Alicia Mosesso, Kendall Square Association
ProGroup Contracting was very responsive to our questions and emails, and was flexible in accommodating our project as the hours we requested to meet and execute the project were skewed. ProGroup Contracting came across as very experienced and very professional.
My name is Alicia Mosesso, and I am the Director of Membership & Community Relations for Kendall Square Association. One of our contacts at BioMed Realty recommended ProGroup Contracting for their work and customer service, so we were happy to choose ProGroup Contracting based on their recommendation. Our latest project was to paint our office walls as a surprise to the rest of our organization. Our organization’s branding colors are very unique and vibrant, so ProGroup Contracting took the time to not only help us choose the color that most closely matched, but they went above and beyond by hand-delivering a paint swatch to make it easier for us to choose a color in a timely fashion.
The Estimating Team actually got lost on the way to our office, but instead of rescheduling, a member of the Sales Team came to our office on short notice to take measurements to forward along to the Estimating Team. I was pleasantly surprised by this team effort as I thought we were going to have to reschedule, which may have resulted in our project being delayed, but the team took care of it, which was a huge relief!
Our Sales Representative was Joann Ruff. She was super responsive and always made time for us when we needed to consult with her on various items in order to execute our project in a timely manner. ProGroup Contracting was very responsive to our questions and emails, and was flexible in accommodating our project as the hours we requested to meet and execute the project were skewed. ProGroup Contracting came across as very experienced and very professional.
We have only worked with ProGroup Contracting on one project so far, but I would absolutely recommend them to anyone – their responsiveness, execution of the project, and customer service were all extraordinary!