“Do what you say and finish what you start” is one of the Core Values we at ProGroup Contracting, live by.
“We are a people business,” says Dave Moura, President of ProGroup Contracting, a licensee of CertaPro Painters. Not unlike many other companies, we offer a service to our clients – to help repair and maintain their properties, whether that be their home or business. Although we trust our employees to get the job Done Fast & Done Right, and use only quality materials in doing so, other companies such as ours may do this as well. What stands us apart from the rest is that we go beyond that and offer more than just our services…we offer us.
At ProGroup Contracting, all of the estimates we provide our customers are free, but this doesn’t mean that we take them any less seriously. Each estimate is more to us than just a number because there is always someone on the other end waiting for it. Dave says, “don’t think of it as just another job you have to do or just another estimate you need to run. Think of each estimate as a person, and that you can’t let that person down.” Whatever it is that you’re waiting for, an estimate, a job completion date or even just a phone call, we will make sure you receive it.
Each one of our talented and dedicated employees lives by this Core Value from the beginning to the end of each project. Our clients are not just “a job” to us, they are part of our ProGroup family.
When we work with ProGroup Contracting, we never have to worry about if we are going to get a response throughout the project or are going to be able to get ahold of someone from the company. We can trust that both parties are working towards a common goal, which is why I believe we have such a strong relationship.
I have used ProGroup Contracting now on several projects primarily because of their ability to work in many different locations, the pricing is fair and the quality of work is high level-I continue to work with ProGroup Contracting because to me, it always comes down to quality of work and fairness in price, and I know I am getting both when I work with ProGroup Contracting.
ProGroup is very professional. They always show up when they say they will. If there’s something that happens that we need to address, it is addressed immediately and there’s no question that it will be taken care of.
We’ve used them in the past on a few properties, and they’ve always done good work, good responsiveness. They took care of our needs, and if there were any issues they took care of it.
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